For routine Audit purposes, representatives of the National Commissioning Board will be required to look at patients’ medical records. The auditors may not be medically qualified but all are bound by their contract of employment to respect confidentiality. However, if you do not wish your notes to be used in this way, please inform us at the front desk and your notes will be annotated accordingly. Insurance companies and solicitors will ask for access to your medical records in certain circumstances, eg mortgage applications and accidents. We will only release this information if you have signed a medical records release form.